Frequently asked questions

Yes, that is the best way: 2 Rue Principale, 33210 Sauternes, open every day, 10am–6pm.

Not necessarily — online stock and shop stock are not synced in real time. Write to the shop to confirm a precise availability.

Yes, tasting in the shop is free.

You choose your bottles on the website, you confirm the order, then the Sauternes shop prepares the shipment. Card payment online is not open yet: the order is completed by phone or at the counter.

In the shop, bank cards are accepted. Online payment (card, Apple Pay, Google Pay) is not activated yet.

Yes: contact the shop quickly. Until the order has been shipped, it can be cancelled or adjusted, including a refund.

Yes, as with any online purchase in the EU: 14 days, provided the bottle is unopened.

There is no automated gift wrap for now. Write to the shop: a note can be added to the order.

The shop ships to mainland France, Corsica, and the European Union. No French overseas territories and no destinations outside the EU.

In mainland France, allow about 2 to 5 working days after dispatch; to Corsica and the European Union, 3 to 7 working days depending on the carrier.

Shipping cost is calculated automatically at payment, according to parcel weight and destination (mainland France, Corsica or the EU).

The sale of alcohol is regulated: an age check (18+) is required at delivery. Exact procedures depend on the carrier.

A tracking number will be emailed once the order is shipped, when the carrier is connected. Until then, the shop confirms dispatch by phone or email.

A bottle of Sauternes should be stored away from light, around 12–14 °C, lying down. Sauternes ages very well, often for several decades.

An opened bottle of Sauternes keeps for several days in the fridge, recorked: sugar and acidity preserve it better than a dry wine.

Sauternes should be served cool, around 6–8 °C.

Sauternes pairs classically with foie gras, but also with blue cheese, a yellow-fruit dessert, or spiced dishes.

Sauternes is more expensive than a classic white wine because yields are very low: little juice per bunch, and successive hand picks.

No: Sauternes also belongs at the aperitif, with blue cheese or foie gras.

Barsac has its own AOC but may also be labelled Sauternes; the styles are close, with Barsac often a little fresher.